Booking
Changing or cancelling an appointment
If you need to change or cancel a booking, contact Maison Ambre as early as possible using the contact method included in your confirmation. A request submitted through the website is not a confirmed appointment until the team confirms the slot.
Terms
Notice periods and possible fees
Any cancellation deadline, deposit, fee or special condition that applies to a booking should be communicated before or when the appointment is confirmed. If your confirmation does not cover a point that matters to you, ask the team before the appointment.
If you are late, change the number of guests or change treatment, contact the team so they can confirm what remains possible within the real schedule.
Practical note
Keep your confirmation
Keep the confirmation message showing the agreed time, treatment and any specific terms. If a specific booking condition differs from this general page, ask the team to clarify it before the appointment.